Privacy Policy — SpinEmpire Ireland
Last updated: 04.06.2026
This Privacy Policy explains how SpinEmpire Ireland collects, uses, stores, and protects your personal data when you access our website and gaming platform.
1. Who We Are
Company: SpinEmpire Ltd.
License: Gaming Commission of Ireland (OGL/2024/589/0556)
Data Controller: SpinEmpire Ltd., Ireland
This policy applies to all players and website visitors.
2. Information We Collect
Account Information
When you register, we collect: full name, email address, date of birth, address and postal code, phone number, country of residence, and payment information.
Gaming Information
Deposit and withdrawal history, bonus usage and wagering progress, game history and playtime, win/loss records, session data and preferences.
Technical Information
IP address and device type, browser and operating system, device ID and cookies, pages visited and time spent, click patterns and navigation, error logs and performance data.
Communication Information
Support messages and chat transcripts, email correspondence, marketing preferences, complaint records.
3. Legal Basis for Processing
- Consent — You agreed when registering
- Contract — Required to provide gaming services
- Legal Obligation — Gaming license compliance and AML laws
- Legitimate Interest — Platform security and fraud prevention
4. How We Use Your Data
Essential Services
- Account creation and verification
- Processing deposits and withdrawals
- Delivering bonuses and promotions
- Customer support and dispute resolution
- Game history and account management
Legal Compliance
- Age verification (18+ only)
- Identity verification (KYC)
- Anti-money laundering (AML) checks
- Fraud and abuse detection
- Gaming license compliance
Marketing (if opted in)
Promotional emails and offers, newsletter content, personalized bonuses, re-engagement campaigns.
5. Data Retention
Account Information: For active account + 5 years (legal requirement). Transaction Records: 7 years (tax & compliance). Game History: 2 years (dispute resolution). Support Tickets: 2 years. IP & Technical Logs: 90 days. After retention periods, we securely delete or anonymize your data.
6. Who We Share Your Data With
Service Providers
- Payment Processors — To process deposits/withdrawals
- Hosting Providers — To operate the platform
- Verification Services — For identity checks
- Analytics Tools — For usage statistics
We DO NOT
- Sell personal data to third parties
- Share data with marketing companies
- Use data for purposes other than gaming services
- Share with affiliates without consent
7. Your Rights Under GDPR
- Access — Get a copy of your data
- Rectification — Correct inaccurate information
- Erasure — Request deletion (with limitations)
- Restriction — Limit how we use your data
- Portability — Export your data to another service
- Objection — Opt out of marketing and analytics
To exercise these rights: Email [email protected]. Response time: within 30 days.
8. Security & Protection
- 256-bit SSL encryption for all transmissions
- Encrypted databases and secure servers
- Limited staff access with strict authentication
- 24/7 security monitoring and alerts
- Regular security assessments and penetration testing
- Incident response plan for potential breaches
9. Cookies & Tracking
We use cookies for: essential login and account security, preference storage, analytics to understand site usage, and marketing to show relevant promotions. You can accept or reject non-essential cookies and delete cookies via browser settings at any time.
10. Children & Minors
We do NOT collect data from anyone under 18. If we discover a minor using our platform, we immediately delete their data and close the account. If you are under 18, do not use this service.
11. International Data Transfer
Your data is processed primarily in Ireland and EU countries. Any transfers outside the EU include adequate safeguards under GDPR Article 46.
12. Changes to This Policy
We may update this policy at any time. We'll notify you via email for significant changes and via website notice. Continued use means acceptance of the new policy.
13. Your Choices
You can opt out of marketing emails, newsletters, and personalized offers at any time via Account → Preferences or by clicking "Unsubscribe". You can request permanent account deletion by contacting [email protected].
14. Contact Us for Privacy Questions
Data Protection Officer:
Email: [email protected]
Phone: +353 1 XXX XXXX
Live Chat: 24/7 on website
15. Summary of Key Points
- Your data is secure and encrypted
- We use data only for gaming services and legal compliance
- You have full control and rights over your information
- We don't sell your data
- You can request access or deletion anytime
- We comply with GDPR and Irish law